Policies

Ripley Farm Refund and Cancellation Policy

You may cancel your CSA farm share program subscription at any time for any reason by contacting us by phone at 207-564-0563 or email at mm@ripleyorganicfarm.com.  We will offer you a refund for the remaining weeks of CSA vegetables. 

Ripley Farm Delivery Policy

Ripley Farm agrees to delivery the vegetables for our CSA members on the dates and times that are set forth before the beginning of each CSA season.  For an updated list of dates and times, please refer to this page on our website.  We are not able to make available CSA shares outside of these dates and times.  

Ripley Farm Statement of Privacy

Ripley Farm is committed to protecting your privacy. This Statement of Privacy applies to Ripley Farm’s Web site and governs data collection and usage at all Ripley Farm sites and services; it does not apply to other online or offline sites, products or services. Please read the Ripley Farm Statement of Privacy. Ripley Farm is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy. 

Collection of your Personal Information 

As an E-commerce Web site, Ripley Farm collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by Ripley Farm is used solely for the purpose of billing, delivering, and shipping your online purchases. Ripley Farm does not collect any information about your computer hardware and software. 
Ripley Farm encourages you to review the privacy statements of Web sites you choose to link to from Ripley Farm so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the Ripley Farm Web site. 

Use of your Personal Information 

Ripley Farm and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Ripley Farm may also use personal information to inform you of other products or services available from Ripley Farm. Ripley Farm may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. 

Ripley Farm does not sell, rent or lease its customer lists to third parties. 

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. 

Ripley Farm does not collect, use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. 

Ripley Farm may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ripley Farm or the site; (b) protect and defend the rights or property of Ripley Farm, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Ripley Farm or the public.  

Personal information collected on this site may be stored and processed in the United States or any other country in which Ripley Farm or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Ripley Farm abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. 

Control your Personal Information 

Ripley Farm offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing mm@ripleyorganicfarm.com. Please be sure to provide complete account information so we can identify you in our records.  

You may also stop the delivery of future promotional e-mail from Ripley Farm by responding directly to any email you receive with a request to remove you from the mailing list.

Security of your Personal Information 

Ripley Farm is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.

Changes to this Statement 

Ripley Farm will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Ripley Farm will use your personal information, Ripley Farm will prominently post such changes prior to implementing the change. Ripley Farm encourages you to periodically review this Statement to be informed of how Ripley Farm is protecting your information. 

Statement last updated 12/18/2019 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Ripley Farm
62 Merrills Mills Rd
Dover Foxcroft ME 04426
207-564-0563
mm@ripleyorganicfarm.com